JamaicaA
QuickBooks Team

Banking

I recognize the inconvenience of dealing with ongoing bank feed issues, Jenny. Let me help you connect with our support team to resolve this error.
 

Although we do not have an ETA for resolution at this time, please know that we're prioritizing this matter. If you haven't reached out to our live experts, I recommend doing so. They can check and communicate the progress with you.

 

Here's how:

 

  1. Go to the Help icon on the top menu.
  2. Select the Search tab and enter your concern. For instance, enter help.
  3. Click the Contact Us button and choose between Chat or Callback to connect with us.

 

Note our operating hours under QuickBooks Online in this article: Get help with QuickBooks products and services.

 

Once resolved, you can connect and manage your bank account to handle entries seamlessly.

 

You can then check out this guide to classify or match them in the program: Find, categorise, and edit transactions in QuickBooks Online.

 

For further assistance in linking bank accounts or categorising transactions, don't hesitate to leave a comment below. I am always available to lend a helping hand.