Kurt_M
Moderator

Banking

I'm glad to have you here today, @KatSc. Let's work this out to ensure the accuracy of transferring funds between accounts in your QuickBooks Online (QBO).

Before anything else, I'd like to ensure we're on the same page. Are you trying to apply a payment towards a company expense in QBO? If so, you'll want to make it billable to keep your records accurate in QBO. These are the steps:
 

  1. Go to Gear icon, then select Account and settings.
  2. Go to the Expenses tab.
  3. From the Bills and expenses section, select Edit ✎.
  4. Turn on Show Items table on expense and purchase forms, Track expenses and items by customer, Make expenses and items billable.
  5. Bill payment terms.
  6. Select Save.

 

For further guidelines, please see this page: Enter billable expenses in QuickBooks Online.

You can check the image below for visual guidance. 





However, if you're trying to transfer funds between your accounts in QBO, then the Transfer option is the perfect way to handle this, and it doesn't require you to Receive payment. For more details, please see this page: Transfer funds between accounts.

If you're referring to something else, feel free to provide more details so I can get back to you with needed information to help rectify this situation as soon as possible.

Additionally, I recommend visiting this article to help you manage bank transactions in QBO: Find, categorise, and edit transactions in QuickBooks Online.

I look forward to helping you again if you have additional questions related to QuickBooks. You can also comment below if you need further assistance with fund transferring in the program. Stay safe.