I am having issues with sending my invoices from QBO which has only started today.
Firstly, emails I am sending the clients are bouncing back and showing "delivery issue" however they are definitely being sent and being received by the client - as I have sent and confirmed with client that invoices has been received on their end but QBO still showing "delivery issue".
Secondly, when I was testing the delivery issue I discovered that I myself am not receiving the invoices which I am cc'd on. When I try and send any invoices, they are not being received at all by our company at all, it is as if we are now blocked by QBO.
I have refreshed all my cache's and added QBO to my whitelist and nothing is working. I have even tried sending via incognito.
Has anyone else experienced this problem today? Would greatly appreciate anyone's help and assistance please. I have reached out to customer service but they have simply said that the case has been logged and cannot give me an ETA of when this case will be looked at or resolved. Hoping someone in the community can help.
