jenop2
QuickBooks Team
QuickBooks Team
‎October 31, 2023 10:59 AM

Banking

I appreciate you reaching back to us with a follow-up that it updated this morning. Allow me to share details to help with your additional inquiry about online banking and missing transactions, Donna.

QuickBooks Online generally downloads the newest bank transactions overnight around 10 p.m. But for some banks, it may take longer to get the latest activity.


If a new transaction seems stuck or delayed, you can manually refresh the bank feeds. This will force the program to reconnect and download any new transactions from your bank that may be pending.

 

Let me share the steps on how you can do it: 

 

  1. Go to the Banking menu and proceed to the Banking tab.
  2. Select the bank, then click Update or Refresh.

 

 

 

If you are using Direct Feeds for ANZ, your transactions are sent nightly. If it was cleared by your bank on a Tuesday, it will show up when QuickBooks imports the feed on Wednesday. This means you will only see new downloads from the previous day, with new activity coming in each overnight import.

 

 

More details about import timing and Direct Feeds are in this FAQ article: Direct Bank Connections with QuickBooks Online | FAQ.

 

You can also browse through these articles in case you run into an error when using the Online Banking feature: 

 

 

Let me know if have follow-up questions when working with your transactions from ANZ, Donna. We're always here to make sure you don't miss any transactions. 

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