Hi GG1920,
Thanks for posting in the Community!
Can I ask what is the specific error message you're getting when trying to connect your ANZ bank account to QuickBooks Online? If you are getting an error "The account number is already enrolled in direct feeds."
I would recommend contacting directly our Customer Care Team. That way, they can request for an account clean up to be able to successfully re-connect your ANZ account. They have the right tools to escalate ANZ bank connection issue.
Here's how to contact support:
1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. In QB Assistant, enter the topic you need help with. You can also enter questions.
4. Select Contact Us to connect with a live support agent.
5. Choose a way to connect with us:
- Start a chat with a support expert. Live chat M-F, 8:30 AM to 6:30 PM and S-S, 8:00 AM to 8:00 PM, AET.
- Call us. M-F, 8:30 AM to 6:30 PM, AET.
Please let me know if you have any additional questions. I'm always willing to assist.
