Hi @Angelyn_T,
I am an IT analyst myself. So I understand how two systems integrate and the issues which can arise.
Started using Quickbooks since Jul this year. Initially, all worked ok.
Issue:
Amex hasn't synced since last 83 days. (error 102)
Quickbooks online cannot connect to 28 degrees mastercard(error 105)
And please dont tell me that it is a bank website issue. Bank websites are working fine for the last 3 months... I have tried many times for weeks... Have tried logging in again and again....No joy.
Two Tickets have been raised since 2 weeks ... Absolutely no response back from Intuit...
Chatted to support 4 times... Rang them once to inquire about the progress. every time same answer...The engineer is looking at it. No timeframe for resolution.
This is a joke and I have been just asked to do this syncing manually .. I am regretting setting up an account with Intuit.
and I am paying a subscription monthly without any benefit...
I have just missed my deadline for doing BAS.
All I want is for this issue to be resolved.
