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Banking
I'm here to take care of your banking concern today, @max-clean.
There are no reported cases about ANZ bank not downloading transactions to QuickBooks. To isolate the issue, you can perform some troubleshooting steps. I'll guide you how.
To get started, I recommend visiting your bank's website. This way, you can check if they have ongoing website maintenance which might be the reason why transactions not added to QuickBooks.
After that, you can go back to QuickBooks Online and do the manual update from the Banking page to refresh the connection between your bank and QuickBooks.
Here's how:
- Click on Transactions or Banking at the left pane.
- Go to the Banking page, then select Update.
- If asked, enter your Multi-Factor Authentication (MFA). Then select Continue update.
If you receive error messages, you can use this link as your guide in fixing the issue: What to do if you get a bank error or can't download transactions in QuickBooks Online.
If the same thing happens, you might need to import the bank transactions manually. Here are some references that you can use:
- Manually upload transactions into QuickBooks Online
- Format CSV files in Excel to get bank transactions into QuickBooks
Feel free to hit that Reply button if you have additional banking questions. Have a great day ahead!