Banking

Let's find out why your bank feeds isn't updating, MelissaD13.

You can start by signing in to your bank's website to check for for any display issues as you navigate the website. These can block QuickBooks from downloading new transactions.

If you see a message about additional authentication, follow the onscreen steps to continue the update.

If everything looks good, go back to QuickBooks:

1. Go to the Banking menu .
2. Go to the Banking tab.
3. Select Update.
   
   

This updates all your connected bank and credit card accounts. The number of transactions in each account tile will increase if QuickBooks downloads new transactions.

Once transactions are downloaded, you can categorize and add them to your bank register.

Bank errors can also QuickBooks from downloading new transactions. Follow the links to fix specific download errors:

• Error 102 and 105
• Error 103
• Error 106
• Error 324
• Error 185.

If you're getting the same results after 24 hours, I recommend contacting our QuickBooks Live Support Team. They can create a case to isolate the issue on your bank.

Here's how to get in touch with them:

1. From there, select the Contact Us button and enter your concern in the description box.
   
   
2. Once done, select Call us or Get a callback option.
   
   

Please note that the contact options available is based on the description you entered on the Help menu.

Keep me posted if you need additional information about the bank connection not updating. I'll be right here to help you.