Hi there, @lewisrebecca.
I want to ensure that you'll be able to print your P&L report in portrait successfully. Let's perform some steps to get this sorted out.
If you're using Chrome when printing your reports, you'll need to change the PDF option in Chrome settings to set portrait as the default orientation.
To do that:
- Open your Google Chrome.
- Go to the menu icon in the top-right corner, then select Settings.
- In the Settings window, select Advanced.
- In the Privacy and security section, select Content Settings.
- Scroll down and choose the PDF documents option.
- Toggle the “Download PDF files instead of automatically opening them in Chrome” to the OFF position.
- Close the Settings tab.
If the problem continues, let’s apply the following troubleshooting steps to ensure that this is not browser related.
Here are the different keyboard shortcuts to open a private browser:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Internet Explorer: press Ctrl + Shift + P
- Safari: press Command + Shift + N
If it works fine, you can go back to your regular browser and clear its cache. Please follow the outlined steps in this article depending on the browser you're using: Delete or disable cache and temporary internet files in your web browser.
If trying these steps doesn't make a difference, you may visit these links for some troubleshooting steps about fixing printing issues:
These resources should help you print your reports correctly.
Please let me know how it goes. I'm just a reply away if I can be of additional assistance. Have a great day!
