I use QB Desktop Pro 2020 and my computer crashed. Fortunately, I have a recent backup in the form or a *.QBB file. I purchased a new computer and installed QB Desktop Pro 2020 and choose the "Restore Company" option. It went through the process of restoring my backup file, then at the end it prompted me for the sign in password. I entered the password I have entered many times, but now it's not being accepted. Instead, I received a message saying the password is incorrect. I have made sure to enter the password correctly and case sensitive and tried with other backups, but it not accepting the correct password. Am I able to reset the password in this situation? Any other suggestions are appreciated. Thank you.
Barry
