Jovychris_A
Moderator

Account management

Thank you for reaching out, @lammadden. We don’t have a direct phone number for member services, but you can log in to your account and use the Help menu to request a callback or start a chat.

 

Here’s how:

 

  1. Head to the Help/Question Mark icon on the upper right.
  2. Go to the Search tab and type ‘contact us,’ then press Enter on your keyboard.
  3. Click Contact Us.
  4. Choose either Chat with us or Have us call you.

 

Our Live Support is available Monday–Friday, 6:00 AM to 6:00 PM PT for chat and 6:00 AM to 5:55 PM PT for callbacks.

 

Feel free to let us know if you need help with this.