I appreciate you coming back to this thread, @pbmasuka. Connecting your Tangerine bank can be challenging. Let's work together to get this sorted so your bank transactions run smoothly.
Before we proceed, I recommend contacting your bank first to check for any updates and notifications regarding the login credentials needed to reconnect your Tangerine bank account to QBSE.
If everything is fine with your bank provider, please get in touch with our QuickBooks Live Support team. They have the necessary tools to check the issue and can help provide a tailored solution.
Here's how to reach out to them:
- Click the Help menu in the upper-right-hand corner of QBO.
- Proceed to the Assistant tab.
- Type in "contact support" in the chat box and press Enter.
- Select Contact a human, then click Live Chat or Call me back.
- Type in a short description of your concern and click Continue.
- Choose between Callback or Chat.
To ensure timely assistance, please review our support hours before reaching out.
Please don't hesitate to reach back out if you have any other questions.
