I understand your concerns about the delay in payroll deposits, and I recognize the importance of timely deposits for you and your staff, Skyball, Kristie, Dee, and Tammy.
Since you’re direct deposits are still showing as scheduled, I recommend reaching out to our Payroll Live Support team. They have the tools to investigate why the deposits haven’t been processed. Also, they can guide you through the next steps to ensure the matter is resolved promptly.
Here’s how to contact them:
- In the upper right corner, select the Help icon.
- Go to the Search tab and click Contact Us.
- Type your concerns and hit Continue.
- Choose a way to connect with us.
To ensure timely assistance, please refer to our support hours.
If you have additional concerns, feel free to leave a comment below.
