Why can I not post to the community forum. i keep getting " Authentication Failed "Authentication Ticket Mismatched, failed authentication.Return to my original page

LDO

Erika_K

I’ll help you post in the QuickBooks Community forum, LDO.

Let’s determine whether this is a web application issue. Start by logging out and logging back in. Then, refresh the page to ensure it updates properly. Once done, access the forum and attempt to post again.

If the same error occurs, clear your browser’s cache to remove outdated files and improve performance. Next, confirm that you’re using a supported and updated browser for optimal compatibility with QuickBooks.

Feel free to reach out if you encounter any other issues. I’m here to help.

LDO

SOLVED!!!

Here is the solution: Delete your browsing history. Amy from Quickbooks time support told me this. She said she deletes her browsing history everyday for optimum performance. I deleted it yesterday and It worked, but then I had the same problem again. I guess I am going to have to delete it everyday just like Amy said.
Thanks,

LDO

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Why can I not post to the community forum. i keep getting " Authentication Failed "Authentication Ticket Mismatched, failed authentication.Return to my original page

Account management

Account management