Account management
You can easily assign a new admin within your QuickBooks Online account, SECCNation.
Just a heads-up, the current admin is the only one who can make the change. Here's a step-by-step guide to help you get started:
- Go to the Gear or Settings ⚙ icon, then select Manage users.
- Find the user you want to make the primary admin.
- Proceed to the Role column, then make sure they are listed as Admin. If they’re not, choose Edit to change their role to admin.
- If the user is already an admin, click the drop-down list beside Edit. Then, select Make primary admin.
- Select Change primary admin to confirm the change.
Check out this article for additional details about this: Change the primary admin user.
You can also use this guide if you have QuickBooks Desktop: Transfer the primary admin role in QuickBooks Desktop.
If you can no longer get in touch with the current admin, you can fill out a form and submit several documents. This typically includes a photo ID, a signed letter of permission from the owner, and official business documents like articles of organization.
The exact requirements, however, can vary depending on your business entity. For a complete list of what you'll need and the steps to submit the form, please refer to this article: Request to be the primary admin or contact.
The Community and the entire QuickBooks Team are always here if you need anything else.
