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Account management
We understand how important it is for your transactions to download in QuickBooks. This isn't the start we hoped for you as a new customer, and I'm here to get the support you need, Telmatikbilling.
The good news is that situations like this can often be resolved with the help of our Phone Support Team. They can take a closer look at your account and provide a solution tailored to your needs.
To do so, follow the steps below:
- Go to the (?) Help menu.
- In the Search Tab, type Contact us.
- Click the Contact Us button

- Select the Call back option.

In the meantime, you can manually upload transactions from your bank. I've added this article for you to simplify the process: Manually Upload Transactions into QuickBooks Online.
You can always let us know if you have any other concerns or questions with your downloaded transactions. We're always here for you.