Mingahlot
Level 1

Account management

Thank you, Zach.

I’ve followed all the steps you recommended, and QuickBooks has opened a support ticket. Unfortunately, it’s been nearly a month with no resolution. I continue to receive generic emails stating that I’ll receive an update in two weeks, but no meaningful progress has been made. It’s increasingly frustrating, especially since I have a new employee and have had to resort to a temporary workaround just to ensure she gets paid.