Thanks for bringing this to our attention, Sjones94. I see the urgency of this matter. I'll provide some troubleshooting steps so you can attain your goal.
Before anything else, I'd like to ask if you can share a screenshot of the error your computer encountered so we'll have a better view of the issue and provide you with the exact resolution.
In the meantime, let's do the QuickBooks Tool Hub steps to fix the installation and upgrading issue on your computer. Before that, ensure to close all tabs of QuickBooks on your other computer.
Then, use the latest QuickBooks Tool Hub and save it in a folder where you can locate it easily.
Here's how to operate it:
- Open the file you downloaded (QuickBooksTollHub.exe.)
- Perform the on-screen instructions to install and agree to the terms and conditions.
- After the installation, double-click the icon on your Windows desktop to open the tool hub. If you can't find it, manually search on your computer.
- After that, launch the QuickBooks Tool Hub to utilize tools to fix installation and upgrading errors.
Check out this article for more information: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
If you're referring to the difficulty of upgrading your computer system to fit in with what QuickBooks needs, I suggest contacting your IT technician to guide you with the processes.
You can visit this article to see the detailed requirements and find out if your computer meets them: System requirements for QuickBooks Desktop 2024.
I'll also share this article to learn about the improvements and enhancements of QBDT 2024: What’s new in QuickBooks Desktop 2024.
Let me know if you have additional questions about installing and upgrading your account on your computer by leaving a comment below. Have a good one.
