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Account management
Hi there, @vibrastrike.
Allow me to assist you in getting your invoice forms with complete details and borders.
First, let's ensure your invoice templates are set up perfectly. If you've made significant customizations to your template, revert it to a default template or create a new one. Sometimes, custom modifications can interfere with how borders are displayed.
Downloading your invoice forms into a PDF file is also a good way to check for border issues. Locally saved files don't need the Internet to load the contents inside, so they will show the complete data without missing borders.
If the problem persists, I recommend manually editing your invoice forms using Adobe Acrobat or other PDF editor software. This way, you can fully customize your invoices to your preference.
Moreover, you can also consider creating and printing a packing slip from your invoices in QuickBooks Online.
Need some help making the most out of your invoice templates? QuickBooks Live Expert Assisted is here to provide answers and share their best practices from years of helping customers just like you.
Let me know if you have additional concerns besides missing borders from invoice forms. I'd be glad to assist you at any time.