hhrvqrj
Level 2

Account management

This seems like a joke. 

I know accounting. i studied it but never did it. Bookkeeping is not accounting. now I'm in software so I see that angle too and know it could be done. 

They don't want to do it. 

I'm willing to pay money for value, but they still wanna have their methods. I am going to look into other accounting systems. 

I don't know what you all are dealing with, your use cases and your usage of the features of quickbooks. I'm sure they're mostly good. My use case is simple. I have rental properties and a parent holding company, so they're de facto consolidated reports. 

Heaven forbid I want to make a journal entry, like when I didn't pay interest from my business bank accounts for a few times as I was setting them up and getting organized. I wanted to and did manually book my HELOC interest for each month. Sancta simplicita- journal entries make things SIMPLER and EASIER. 

But QBO thinks otherwise.. for whatever reason. 

I read that they market as accounting but really are more business service software. Well it's like any opinionated framework with their way and their system and their terminologies combined with their business motives, their SaaS. I'm starting to hate SaaS- software as a service. It's good in theory and the cloud is better but.. it's also a way to milk people and I believe that's what they're doing here. 

Even not having a filter option in reports to filter on content of the memo/description is dumb, and deliberate. That would be so easy to implement. It reminds me of a simple SQL query. it's nothing new. 

They don't care. If they implemented these features, I'd be happy to be proven wrong. I'm capitalist. I love business but I hate this monopolistic or heavy handed. It's not like it's the insurance industry but they're all the same- bots for customer service or have users teach each other in forums, upsel everything, etc. 

The admins here are right about one thing- for pure search functionality excel beats everything. That's what I am going to do for my work on taxes, but I will probably switch. Sometimes the only solution is to walk away. Everyone else has said everything that could be said. In my humble opinion if they treat journal entries as brute force, they don't deserve to call themselves an accounting software, but generic business software or whatever. I also don't know if a higher percentage of us are neurodivergent. i am, and i like the details and i like accuracy- not in all things but in business and finance for sure. Yeah screw quickbooks. They pretend to care but don't, and there's a word for that too. it's called gaslighting. It's not that big of a deal for me.. but still I like people who care and who don't string you along with promises. Just do it. But they won't, so just leave or accept. that's our choice. Find work arounds if you need to. They're money grubbers it seems like. I don't know 100 percent for sure but that's what it seems like, but there are also alternatives.