Welcome to the Community forum, @krisinky. Let's troubleshoot this issue so you can get back to your business as soon as possible.
Before we get started, be sure to update your QuickBooks application to the latest version to benefit from the most recent product improvements and feature. Once updated, open your company file and check if the issue has been resolved. If not, let's proceed by using the QuickBooks Tool Hub.
This tool is specifically designed to quickly resolve common issues within your company file. To start, make sure to back up your data to safeguard against potential data loss. Once you have completed this, please follow the steps below:
Download the QuickBooks Tool Hub
- Close your QBDT application.
- Download the latest version of QuickBooks Tool Hub and save it in a folder where you can easily find it.
- Open the file you've downloaded (QuickBooksToolHUb.exe)
- Follow the on-screen steps on how to install and make sure to agree to the terms and conditions.
- Open the tool hub when it the installation finishes.
Run Quick Fix my program
- From your QuickBooks Tool Hub, choose Program Problems.
- Select Quick Fix my Program.
- Launch QuickBooks Desktop and open your data file.
If you continue to experience the same issue, please refer to the following article for further resolution: Repair your QuickBooks Desktop for Windows.
Additionally, if you require assistance with your Accounts Payable workflow and would like to generate reports on this topic, please refer to the following articles for more information:
Feel free to return to this post for additional assistance with this issue, @krisinky. I'm here to help you whenever you encounter any problems.
