We understand the urgency of contacting our support team in this situation, @SEP INC. To ensure you receive the assistance you require promptly, let me facilitate the process and connect you directly with a representative who can help.
Currently, we don't provide direct phone numbers to contact our support team. However, we are dedicated to providing you with prompt assistance through alternative communication methods. You can initiate a chat with one of our experts or set up a scheduled callback at your convenience.
To contact them, here's how:
- Open your QuickBooks Desktop (QBDT) company file.
- Go to the Help menu choose between QuickBooks Desktop Help or Contact Us.
- The Have a Question? window will show, then there one, click the Contact Us button.
- Enter your concern from the What can we help you with field. Once done, click Continue.
- Enter your log in credentials.
- Once done, choose how you want to communicate with us:
- Chat with us: You'll be connected with our experts.
- Have us call you (Callback): Our support team will put you in line and call you back.
Please be aware that for QBDT Plus, Pro, and Premier users, our contact hours are from Monday through Friday, between 6 AM and 6 PM. For those subscribed to Enterprise, we are available to assist you any time, any day.
For reference, please see this article: Get help with QuickBooks products and services.
I'll also include these articles you can consider saving if you encounter any issues while installing and activating your new license:
We're ready to offer any additional help you'll need in contacting our customer care team, @SEP INC. You can use the Reply button whenever you require assistance, and we'll ensure you're promptly supported.
