Thank you for letting us know that you've already tried all the recommended steps in this thread to reactivate your payroll subscription in QuickBooks Desktop, @hardrock11. Let me route you to the right support available.
I've read all responses in this thread, and it seems that all possible solutions for this issue have been provided in this thread. I suggest contacting our phone or chat support teams for further assistance. This way, they can pull up your account in a secure session to check why the problem persists.
Here's how:
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Click Contact Us.
- Give a brief description of your issue, then select Continue.
- Choose a way to connect.
Additionally, this article outlines how to pay employees using direct deposit or paper checks: Create and run your payroll.
The Community is always here to help with questions or concerns about QuickBooks Desktop payroll subscriptions. We're committed to providing prompt support whenever you need it.
