OfficeWASCD
Level 1

Deactivating Accounts Code 400 Error

We used QB online back in 2019 and then moved to something else. Now we are starting to use that account again. I'm trying to "clean" up accounts from our previous go-round. It is such a mess. I'd like to merge or deactivate many of them BUT every time I try a deactivate I get this error "Request failed with status code 400". And then something about having no zero balance or it's a default account that can't be changed or it's part of automated workflow. They have a zero balance and I have no idea about the rest. Every single account gives me this error and there are over 75 of them!