JorgetteG
QuickBooks Team

Account management

Thank you, Susan, for joining this thread and informing us that you're also experiencing this issue.

 

QuickBooks has recently updated its security protocols, which may be causing the frequent verification prompts. These additional security measures, including multi-factor authentication, require a verification code each time you log in to ensure your account’s safety.

 

To help streamline the process, here are a few suggestions:

 

  1. Turn Off Two-Step Verification: You can turn off two-step verification in QuickBooks Online by following the steps provided by my colleague above.
  2. Trusted Devices: Select the Trust this device option when you enter the verification code. It should reduce the frequency of prompts on that device.
  3. Browser Settings: Ensure your browser is set to remember cookies and site data, which helps QuickBooks recognize your device and may reduce the need for repeated verification.
  4. Authenticator App: Consider using an authenticator app for multi-factor authentication (MFA). It can be faster than waiting for an email or SMS. You can set this up in your Intuit account under the Sign In & Security section.

 

Furthermore, you can visit the Secure your Intuit Account and Prevent Lockout with extra verification methods guide. It offers comprehensive instructions on the recommendations mentioned above.

 

These steps will help alleviate the repeated verification requests. If you still encounter problems, you can contact QuickBooks support for further assistance.

 

We aim to ensure you can use the program easily so you can focus on what truly matters. Please let us know if there is anything else we can assist you with regarding login verification. We are here to help 24/7.