I want this issue to be sorted out as early as possible so you can go on with your business. Let me share some details about the email verification,
@SBH14.
In instances where your email account fails to receive a code, there are specific measures that you can undertake to identify and resolve the issue. Here are the things to review:
- Check your junk mail or spam folder to see if the email went there.
- Check all email addresses you've used to sign up for your account.
- Unblock or add Do_not_reply@intuit.com as an approved sender in your email app.
- You can get a new code sent to you by selecting the I didn’t get a text, I didn’t get an email, or I didn’t get a phone call link on the product sign-in page.
As you have already reached out to your email hosting provider and confirmed that there's no problem on their end, I recommend contacting our technical support team. Our team have the expertise and resources to investigate this matter thoroughly. We will work with you to uncover any underlying issues that's causing your email to fail to receive codes, ensuring that you're able to access the necessary account functions.
- Sign in to your QBO company.
- Go to Help, then select the Search tab.
- Click Contact Us and choose Start a chat or Get a callback.
- Follow the on-screen instructions.
Moreover, in case you've lost access to your email address and phone number, I'll include this article to recover it:
Recover your Intuit Account if you can’t sign in.
If you have further questions about email verification, feel free to let us know. We'll be right here to help at any time.
