Hello there, SBH14. Thanks for sharing the details of your concern about the verification. I'm here to assist you in troubleshooting this one.

If you're referring to the verification to log in to QuickBooks Online, you can choose if it's email or phone number.

Since you're unable to receive a verification code on your email, you can add the *.intuit.com domain to your ad blocker's allow list, or disable your ad blocker specifically for the *.intuit.com domain. To help you with the process, you can reach out to your local IT support.

Please know that if QuickBooks Online is unable to establish a high level of trust based on specific factors, you may be prompted to confirm your identity to ensure that you are the authorized user accessing the account. Additionally, if you are confident that you're using a trusted device, you may still be asked to verify your identity based on external factors, such as an ad blocker.

Lastly, you may refer to this article to check on how Intuit keeps your account secure and how we protect your financial information: Privacy and security in QuickBooks.

Please know that you're always welcome to post a reply in this thread if you have any other questions about your QBO account. I'll be here ready to assist you.

Thank you.  When signing in to QB, there is an option to email a temporary passcode.  When selected, no email is received from this either.

I have already done all those steps.  Phone was able to be verified.  However the TransactionPro app requires that the email address be verified through QuickBooks.

I have spent numerous hours with tech support of QB and our email host over the last several weeks.  Our email host insists it is a QB problem.  They conducted several traces and it appears on their end that QB has never sent the verification emails or temporary passcode emails.

• Check your junk mail or spam folder to see if the email went there.
• Check all email addresses you've used to sign up for your account.
• Unblock or add Do_not_reply@intuit.com as an approved sender in your email app.
• You can get a new code sent to you by selecting the I didn’t get a text, I didn’t get an email, or I didn’t get a phone call link on the product sign-in page.

1. Sign in to your QBO company.
2. Go to Help, then select the Search tab.
3. Click Contact Us and choose Start a chat or Get a callback.
4. Follow the on-screen instructions.

Thank you. All of these suggestions have already been done and exhausted. They have not resolved the issue.