JorgetteG
QuickBooks Team

Account management

I appreciate your prompt response and the steps you have taken, kristinhasty.

 

We've received similar reports and are investigating the connectivity issues with Wells Fargo Vantage in QuickBooks Online. Rest assured, we have a dedicated team diligently addressing this matter.

 

To stay informed about the progress of the investigation, we recommend reaching out to our support team. You can follow these steps to be added to the group of affected users and receive updates via email:

 

  1. Navigate to the Help menu.
  2. Select the Search option.
  3. Click on the Contact Us button to provide details of your concern.
  4. Proceed by clicking Continue.

 

In addition, we want to highlight relevant resources within QuickBooks that could significantly assist your bank transactions and ensure comprehensive financial management:

 

 

Your patience and understanding are valuable as we work to resolve this matter. If you need further guidance, particularly in managing your bank transactions, or have any related inquiries, please respond below. We are committed to providing you with immediate assistance.