Hello, parks.
What version of Mozilla Firefox are you currently using? For best experience, we recommend using Mozilla Firefox version 76 or newer. You'll also want to ensure that you don't miss any critical updates and security patches on your browser.
If you're already using the latest release, we recommend reaching out to our Support Team for assistance. We will examine your account and ensure that this gets resolved promptly. Here's how to contact us:
- Log in QBO using other supported browsers.
- Go to Help in the upper-right corner.
- In the Search tab, click Contact Us.
- Enter a brief description of your concern.
- Click Continue.
Additionally, I'm sharing an article containing information on optimizing your QuickBooks Online experience: Performance overview for QuickBooks Online.
You can always use this thread if you have other concerns. We're here to respond and provide further assistance.
