FateCandylaneT
QuickBooks Team

Account management

I'll help deliver this matter in a secure environment, cbcavnar.

 

Please know that this isn't the experience we want you to have and we prioritize resolving this concern so you can keep going in managing your business operations.

 

Since the Community is a public forum, we'll need to collect some personal information to further review and investigate this case, which will allow us to perform real-time assistance to your concern.

 

With this, refer to this link to report and discuss data security and privacy issues securely with our Intuit support team: Online Security Center. Depending on where you live, you can send and submit a privacy query or contact us as needed. Just scroll down below and click on your location to route you in reaching out our team.

 

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In addition to that, you can check out this resource to safeguard your file data and account: How we keep your data safe.

 

Furthermore, I'm also sharing this reference to help you recognize Intuit correspondence and websites: Identify suspicious activity, phishing scams, and potential fraud.

 

I'll keep this thread available so you can always reply below for additional queries when managing security and fraud issues. Stay safe.