I agree with everyone! This update / change in the invoicing format is a DISASTER. We have spent dozens of hours trying to get it to work. We cannot duplicate old invoices, then update them and save---ERROR CODE everytime!
We spent 3 hours on the phone with a QBO rep, who had to text a software tech, then forward his messages to me, and back and forth like that like a game of bad telephone. Nothing was fixed. We have had to start LITERALLY re-creating every client (we have over 4000 in our system) and HAND-WRITING all new invoices since the system will not save any duplicated /copied invoices. It has put our business behind THOUSANDS AND THOUSANDS OF DOLLARS since we cannot invoice our clients in a timely manner. SOmeone please help! GO BACK TO OLD INVOICES. THEY WORKED JUST FINE!
