ReymondO
Moderator

Account management

Thanks for getting back to the thread and following the suggestions above, @jgcg.

 

Based on the previous reply of my colleague LeizylM above, we have an open investigation regarding the ability to edit the email schedule for a custom report. Our engineers are all hands on deck working towards finding a permanent resolution. 

 

If you haven't contacted our QuickBooks Support yet, I'd suggest doing so. This way, you'll receive email notifications about the progress of this investigation. Simply follow the steps provided by my colleague in the thread on how to connect with them.

 

Please note that some reports may look different depending on whether they're in classic view or a new enhanced experience. To learn more about this new platform, check out this resource: Customize reports in QuickBooks Online using modern view.

 

I appreciate your patience while we're working through this. Don't hesitate to visit the Community if you have other product concerns or additional questions about editing Custom Report Groups. I'll be delighted to provide the assistance you need, jgcg.