I understand how important it is to be able to edit custom reports in QuickBooks Online (QBO), jgcg.
I've checked our system and found that we have an newly opened investigation (INV- 98898) regarding the ability to edit the email schedule for a custom report. Our engineers are working to resolve it as soon as possible. We will provide updates as soon as we have more information.
While our engineers are looking into this, I recommend contacting our Support Team again. This way, you'll be added to the list of affected users. You can follow the steps provided by my colleague above on how to reach them.
Additionally, you can check the following articles for further details on handling reports and other data in QuickBooks:
I appreciate your patience as we work through this. If you have any other concerns, please don't hesitate to drop a comment below. Take care!
