I appreciate your time and effort for taking the time to come back to this thread, yaks2much4u1.
Please be informed that the investigation number provided above has already been resolved.
However, we have received a new report similar to your concern. The new one is about resolving the missing logo on the invoices and other sales receipts. There isn't a specific time frame for when this will be resolved.
We understand that this can impact your business workflow, and we are putting all our efforts into resolving this problem as soon as possible. We are giving top priority to this investigation. Rest assured we're doing everything to fix it as soon as possible.
For now, I recommend contacting our support team. That way, we can add you to the list of affected users. Once added, we will notify and update you on the progress of the investigation and resolution.
In addition to simply managing logos on your sales forms, you can also visit this article to gain more insight into managing your sales forms. You'll learn how to add more information to your forms: Customize invoices, estimates, and sales receipts.
I appreciate your patience and understanding in this matter. You can post again if you have other QuickBooks concerns, especially about handling sales forms.
