Jangita,
You received the canned QB response that their developers have it on their list to fix. They never actually fix things. There is no point in hoping they will. If you need the “feature” (more of a bug to me), you will need to move on to better software from a company that cares. That’s what I did. Unfortunately it took me years to figure out I needed to because I kept holding onto hope. Don’t be like me! Move on!
cheers,
Justin
