Hello there, @Wardogsmith.
I'm here to share some information about the undoing reconciliations in QuickBooks Online (QBO).
Just to confirm, are you using the QuickBooks Online Accountant (QBOA) version? If so, you have the option to undo a reconciliation. Here's how:
1. Go to the Gear icon at the top and pick Reconcile under the Tools column.
2. On the Reconcile an account page, select History by account.
3. On the History by Account page, click the Account and Report period to locate the reconciliation to undo.
4. Choose Undo on the Action column, then Yes.
5. In the final confirmation window, pick Undo and OK.
On the other hand, if you don't have this option, it's possible that you're not using QBOA. If that's the case, you can edit the transaction manually to undo the reconciliation.
Here's how:
1. Go back to the Gear icon at the top, then pick Chart of Accounts under Your Company column.
2. Locate the appropriate account for the transaction and select View Register in the Action column.
3. Identify the transaction to edit.
4. In the reconcile status column (indicated by a checkmark, repeatedly click the top line of the transaction to change the status, then Save.
- C - Cleared.
- R - Reconciled.
- Blank - Not cleared or reconciled.
For your reference, you can also check out this article for further guidance: How to unreconcile a transaction or undo a reconciliation.
Most importantly, if you need to invite your accountant, I've got this article on how to add them to your QuickBooks Online account. With this, your accountant can review your books, make corrections, and work with you on any problems if they have access to your business: Add accountant users in QuickBooks Online.
Never hesitate to come back here. We are always ready to assist you, especially with reconciliation concerns. Keep safe.
