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Account management
The problem we keep running into when the Exec. Director of our Chamber tries to change the administrator is that Intuit / QuickBooks almost seems as if they don't understand the organizational structure of a Chamber of Commerce. Intuit continues to ask for "an owner" when in a 501 (c) (6) organization, there is no owner. There is a board of directors, but the Chamber is an organization to promote commerce in the area it serves. The former administrator is long gone, and I don't even think we know who was the administrator when this was set up. We are now preparing to convert from QBDT Pro+ 2023 to Enterprise Gold Cloud version and we have no idea what problems we're going to run into in that process. Intuit has been severely significantly less than helpful so far.