MJoy_D
Moderator

Account management

Your employees must have access to all the necessary features for efficient time tracking and scheduling. It seems that your employee is experiencing issues while using the QuickBooks Workforce app. I'm here to assist you in resolving this as quickly as possible, jurmoby.

 

To resolve the issue of not being able to see your team member's timesheets, there are two solutions. Firstly, you can turn on the crew setting by going to the Workforce app. Here's how:

 

  1. Select on More, then Settings, and click on General
  2. Turn on Show Admin Crew.

 

Alternatively, if you have the crew setting turned on and still can't see the timesheets, it could be because you have the wrong view selected. To access your team members' timesheets:

 

  1. Go to the Workforce app, select Track Time, then Timesheets.
  2. Select My timesheets, and then select All timesheets.

 

Check out this article for more information about troubleshooting QuickBooks Workforce if you run into issues using the app: Troubleshoot QuickBooks Workforce

 

If you need help with printing your pay stubs online or through the Workforce mobile app and checking your time off balances as well as year-to-date pay, you can use this guide: View your pay stubs, time off, and year-to-date pay in QuickBooks Workforce

 

Please don't hesitate to post a reply on this thread if you have any further questions or come across any other issues with the QuickBooks Workforce app. Your satisfaction is our top priority, and we're dedicated to ensuring that you have a seamless experience with our app.