Hi there, Anna112.
I appreciate you returning to the thread and giving us more information regarding the steps taken to solve the issue with the accurate inventory report of the cash balance sheet using your QuickBooks Online (QBO).
As you've mentioned above, you've had a conversation with two of our QuickBooks agents twice, and they've provided details regarding the matter. Furthermore, I recommend contacting our live support team again, they will provide you with updates and an adequate resolution to this matter.
To reach our support team, you can follow the steps below:
- Log in to your QuickBooks Online company.
- Click Help (?).
- To get started, select one of the tabs:
- Assistant: Get quick, personalized answers by selecting a suggestion or typing a question. Talk to a human for further help.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
In addition, find out more about the frequent errors in the QBO account inventory by clicking on this article: Common QuickBooks inventory accounting mistakes.
Don't hesitate to ask if you have further regarding the inventory report in QBO. Leave a comment below, and I'll answer them in no time.
