IrishNinoJ
QuickBooks Team

Account management

Hello there, sales.

 

As per checking, I've found an ongoing investigation (INV-97638) regarding customers receiving the "you must specify a date" error in the Amazon business app integration. I recommend contacting our support team to get the issue you're experiencing investigated further and to check if you're one of the affected users of the said investigation.

 

Here's how:
 
  1. Log in to your QuickBooks Online company.
  2. Select Help (?).
  3. Click Contact Us and choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

In addition, you can check out this article that'll guide you on how to transfer app ownership in QuickBooks Online.

 

If you have further concerns regarding integrations in QuickBooks Online, feel free to come back here in the Community. We're here to assist you 24/7.