bradnic
Level 3

Account management

If true it is resolved I am glad to hear it.  This went unresolved for at least SEVEN months.  Based on your description of the root cause, I can’t even begin to understand how it could have taken this long.

 

This failure to address the problem in a reasonable timeframe also cost me at least 2 work weeks of additional effort working around it.  Canceled my QBO because of it.  Not sure I want to jump back in to that frying pan again