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Account management
Thanks for joining the thread, @Htank910.
As the problem continues to persist, I would suggest getting in touch with our Phone Support team so you'll be added to the list of affected users. This way, you'll receive email notifications about any updates or once the investigation is resolved. You can follow the steps shared by Rea_M above on how to contact them. If you're unable to connect with them through your books, you can get in touch through our website.
Make sure to review their support hours since they can only accommodate you Mondays to Fridays from 6 AM to 6 PM PT and Saturdays from 6 AM to 3 PM PT.
I'm adding these articles to learn more about managing sales tax in QuickBooks:
- Check how much sales tax you owe in QuickBooks Online
- File your sales tax return and record sales tax payments in QuickBooks Online
Drop a comment below if you have other questions about running sales tax reports in QuickBooks. We'll be around to lend a helping hand.