Hi there, Hradowdy.
Thanks for reaching out and bringing your billing concern to our attention.
I'd love to assist you in checking your subscription to confirm the charges into your account. However, billing and subscription concerns require personal verification which can only be done by our Customer Care Team. Since they’ll need to gather personal data to pull up billing, which we are unable to do in this public forum. Thus, I suggest contacting them.
To reach them, here's how:
- On your QuickBooks account, go to the Help menu at the top.
- Select QuickBooks Desktop Help.
- Choose Contact Us.
- Enter the issue or topic in the field box.
- Follow the onscreen instructions.
You can also check out this link for more information on contacting them: Contact QuickBooks Desktop support. Ensure to review their support hours to know when agents are available.
If you have additional assistance while managing QuickBooks, let me know. I'll be around to provide further assistance. Have a nice day.
