Hi there,
I understand that resolving the issue with the Report group is a top priority for you.
After checking the status of INV-95333, I found that it has been marked as closed and resolved. However, if you're still experiencing the same problem, I recommend that you contact our Customer Care Team. They will be able to look into your account securely and investigate the root cause of the problem.
To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent. Ensure to review their support hours to know when agents are available.
For future reference, here's an article you can check for the best practices when reconciling your account: Learn the reconcile workflow in QuickBooks. It also provides information on what to do when encountering challenges during the reconciliation process.
If you have any further concerns related to QuickBooks, please do not hesitate to reach out to us. Have a great day!
