Candice C
QuickBooks Team

Account management

Hey there, @DAGV1

 

Thanks for chiming back in. 

 

You can try resetting the QBO Mac app's data. You'll click the Help and the option should be called Refresh Data

 

If this doesn't work, then I recommend contacting our Customer Support Team for further assistance. 

 

Keep us updated on how it goes. I'm only a post away if you need me. Take care!