Still River Editions
Level 2

Why 3-5 business days to get Intuit to change my e-mail address?

Why does it take 3-5 business days to get Intuit to change my e-mail address? I am trying to set up direct deposit for my employees and cannot activate it because Intuit has a very old e-mail address of mine that I do not have access to anymore.

 

You would think this should be an easy one. I have sent the form they need two times, called several times to get it expedited and nothing.