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Account management
Hi there, Dali748.
You should be able to have the Add Vehicle dropdown button if you categorize the transaction as Gas and Fuel. Since the issue persists after your troubleshooting efforts, I suggest reaching out to our Customer Care. They are equipped with the necessary tools to review your account and determine the underlying cause of your issue. To reach them, you can follow the steps below:
- Sign in to your QBSE account.
- Click the Assistant button at the top.
- Type Contact Support in the chat box
- You'll now be provided with support options that are available at that time.
Our live support is available M-F, 6 AM to 6 PM, and Saturday, 6 AM to 3 PM PT.
Moreover, check out these articles for your reference in managing bank transactions moving forward:
- Manually import transactions into QuickBooks Self-Employed
- Exclude or delete transactions in QuickBooks Self-Employed
If you have any inquiries regarding QuickBooks, the Community is always at your disposal. Simply leave a comment below.