one other thing that is ABSOLUTELY unhelpful - lumping together apps for Shopify order info imports with apps that import Shopify Balance transactions. They're completely different things. Even QBO has different apps for that, poorly named. Just look at the app link the support rep shared and you'll see what I mean
"Shopify Connector by QuickBooks" imports payouts. that's all it appears to do. That functionality works, yet the app has a 2 star rating.
"Shopify for QuickBooks Online". appears to do the same thing but for QBO. There's "QuickBooks Commerce" branding in the demo video. No idea what the difference is. Maybe the first one is older, or the 2nd one is owned by a different product team.
Neither of these apps support Shopify Balance. You'd think the customer support team would know this.
All the apps with decent rating will cost over $200 a year or more,
