I cancelled my QBO subscription because of this. Unfortunately Xero has the same limitations. Still considering options.
That link to QBO apps that link to Shopify is very useful thank you. Intuit themselves have an app there with a 2 star rating. That's the one we're all having problems with. Still. In my case since Oct 2023.
On the plus side I forced myself to reconcile accounts manually, and did journal entries for the annual closing. Learned a lot, but it cost me an entire week of my time to do so. Worse, It's going to happen again with the next accounting close.
It seems that the response to support on this situation is pay a 3rd party to do what our app doesn't do..
If QBO has no intention of fixing their app, then they should withdraw it and be honest with QBO customers using Shopify. This dragging things out for months while withholding info from your customers is a miserable thing to do.
