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Account management
I spent 2 hours on the phone with support yesterday. I do not have time for that again. This is an issue within QBO - not on my side. You do not need me on the phone to troubleshoot this.
Please pass the information I have shared to the proper people within QBO. If someone would test this out instead of sending me to links that have nothing to do with what I am trying to do, I feel confident you would see this is an issue.